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Frequently Asked Questions
 
Welcome to SMART COMPUTER RENTALS' Texas corporate office
 

SMART Computer Rentals offers these answers to our most frequently asked questions.  If you have a question not answered here, please email us.

 

Q-        We have highly customized software, but we don’t have the time to install it on your PCs. What can your company do to help?
A-
        We are pleased to assist. With proper time preparation we will accommodate your request.  A tech from your office side should make themselves available for questions of proper operations.

Q-        What operating system does the laptop/desktop come with?
A-        You have the ability to request Windows XP but some hardware may have limitations.

 


Q-        How much lead time do you need?
A-        Most Requests are accommodated with as short as notice as same day but not guaranteed.  Last minute requests are subject to a cancellation fee equal to the rental price.

Q-        If I reserve equipment now, but later decide I don’t need it is there a charge?
A-        There will be a charge if equipment is cancelled on the day of delivery.  Other charges may apply to special orders.

Q-        Do you provide software?
A-        Yes we provide software or you can provide your own for us to load.

Q-        What if there is a problem with the equipment I rent from you?
A-        Good news, we are available after-hours to support all equipment rented. 
Charges may occur only if the problem is caused by customer error.

Q-        Do you have a rent-to-own program?
A-        No

Q-        Can I add software to the computer?
A-        Yes, the computer is yours to operate as you see fit.  It is suggested you delete any sensitive information prior to return.

Q-        Do you offer insurance?
A-        No, you’re private homeowners insurance or your business insurance will cover with proper notification.

Q-        What happens to the software on the computer once the computer is returned?
A-        It is standard policy to re-image all hard drives within 24 hour or less upon return to the shop.

Q-        Can I get A/V equipment such as projectors?
A-        Yes we carry a variety of A/V equipment from 1000 lumen projectors to small sound systems.  We offer after hours’ setup and tech support for AV rentals.

Q-        What if I am looking for a one-stop Shop for computer and A/V equipment?
A-        Yes we carry everything you need from 17” Flat Panel Monitors to Larger 60” Plasmas.  We also carry a large inventory of both color and black and white printers and the latest Laptop Computers and Pentium Desktop Computer systems.

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Contact Us:

San Antonio, TX 78219
3453 IH 35 North
Suite 301
Phone (210) 348-9310
Fax (210) 348-8020
Dallas, TX 75247
4639 Irving Blvd.
Suite 310
Phone (214) 827-2430
Fax (214) 821-3939
Houston, TX 77022
3898 North Freeway
Suite E
Phone (713) 664-7877
Fax (713) 664-7880
Austin, TX 78723
Phone (512) 452-4831
 
 
E-Mail Us: (click on dept.)
 

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CONTACT US:  Toll Free 888-323-9133 or click here to Email Us